ISO 9001:2015 (Quality).
ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to.
This standard is based on a number of Quality Management Principles (QMPs) including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
ISO 9001:2015 is based on these seven QMPs:
> Customer focus.
> Engagement of people.
> Process approach.
> Evidence-based decision making.
> Relationship management.